Following a Coaching Client over a span of 9 years.
Jason Hales, a long-term coaching client, was asked to speak candidly about his experience with Merv over the years. This is a transcription of that interview.
Why do you want a coach supporting your team?
Well, who helps the team leader be more effective? The coach.
Who helps each team member provide a larger contribution?
The coach.
Who facilitates the team through tough conversations about the performance, about their team dynamic?
It’s the coach.
Who challenges the team by bringing new approaches and perspectives?
The coach.
Who helps the team align to common goals, team behaviors, and norms?
The coach.
Who helps the leader guide the lower performers to step up?
It’s the coach.
Who helps the high performers excel even more?
The coach.
Who helps the team accelerate their growth, their performance, their contribution to the entire organization?
The coach.
Why would you not involve a coach on your critical team?
The job of the leader does not go away. Their role is, and always will be, to set the direction, to articulate the vision and expectations, provide the needed resources, hold the team accountable for goals and outcomes. That does not change. Where the coach comes in is really a partner to that leader. Call it a wingman if you want for team development by providing experiences and insight that grow a higher performing team as they are doing the business. The leader focuses on the business and the coach focuses on the people that are driving the business.